Lady Luxe Pet Grooming
Refund & Return Policy
Last updated: October 1, 2026
We want you and your pet to love everything from Lady Luxe Pet Grooming. If something isn't right, here's how we make it better.
1. Product Returns
Unopened, unused products in their original packaging may be returned within 30 days of purchase for a full refund or exchange, with proof of purchase.
For health and safety reasons, opened food, treats, and grooming products that have been used cannot be returned unless they are defective.
2. Defective or Damaged Items
If a product arrives damaged or defective, contact us within 7 days at support@villadaba.com or +1 (814) 665-6434 with a photo of the item, and we will arrange a replacement or full refund.
3. Grooming Services
Because grooming is a service, it is not refundable once completed. If you are not satisfied with your pet's groom, please let us know within 48 hours and we will gladly make reasonable adjustments at no extra charge.
4. How to Start a Return
Bring the item to our salon at 24 W Main St, Corry, PA 16407, or contact us at support@villadaba.com to arrange a return by mail. Refunds are issued to the original payment method within 5–10 business days of receiving the returned item.